Personal support, briefly
Individual adds a manager's personal work and an extra hands-on review of your request to the Baxtlilar capabilities, but it does not change the basic rules of the platform.
Below are answers to the main questions people have before sending a request.
No. Individual is a separate personal support service.
The Free, Standard, Pro and VIP plans define the capabilities of the platform, while Individual adds the team's personal work on a specific user's request.
Individual is a service, not a plan tier.
No. The service helps work through your request, the recommendations and the organisational side of the process in more depth, but it does not guarantee mutual interest, a relationship or starting a family.
More work on the process — with no guaranteed result.
Yes. Every recommendation stays an option to consider.
You decide for yourself whether to express interest and continue getting acquainted.
A recommendation creates no obligation.
No. Only the user themselves can express interest, decline or continue getting acquainted.
The manager does not act on your behalf.
No. The manager does not persuade the other side to reciprocate and puts no pressure on their decision.
The other user decides for themselves whether to keep getting acquainted.
The other side's decision stays theirs.
No. Private messages with other users are not opened to the manager through Individual simply because the service is enabled.
The manager works with the information provided for Individual support.
Private chat stays the space of the people getting acquainted.
Not to all data automatically. The contact you provide yourself for reaching the manager may be used within Individual.
Documents, payment details and other sensitive information are not opened to the manager simply because the service is enabled.
Only the necessary information provided for is used for support.
Yes. Your request can be refined as the work with the manager goes on.
Some expectations may change or move from «Important» to «Non-negotiable» — and the other way round.
The current request should be clear to you and to the manager.
Yes. That option should be provided for by the terms of the service.
If circumstances change, a user is not obliged to continue with Individual merely because they once sent a request.
Personal support does not take away the right to stop.
Yes. Individual is an additional service.
All the core Baxtlilar capabilities stay available according to the chosen plan and the platform terms, without enabling Individual.
Individual is not a required route to getting acquainted.
Does Individual give more rights over other users?
No. Personal support is about the team's extra work on your request.
More support — not more rights over another person.
Individual does not:
- override a decline
- open another user's contacts
- raise compatibility artificially
- give access to closed data
- create a priority claim on a reply
Still have a question before applying?
If you need to clarify the format of Individual or work out whether the service fits your situation, get in touch with Baxtlilar support.